Device Type Keyboard and mouse set-Dell KM5221W Interface 2.4 GHz Wireless Receiver USB wireless receiver Dimensions (WxDxH) / Weight * Keyboard: 17 in x 4.8 in x 1.3 in / 14.1 oz * Mouse: 2.4 in x 4.5 in x 1.5 in / 2.3 oz Input Device Type Keyboard - wireless Hot Keys Function 12 programmable keys of F1-F12 Layout US English Keyboard Technology Plunger Pointing Device Type Mouse - wireless Buttons Qty 3 (1 programmable) Movement Detection Technology Optical Movement Resolution Adjustable DPI. 1000, 1600(default), 2400, 4000 Batteries 1 Supported Battery Type AA x 1 Color Black Compliant Standards AES-128 encryption for the Keyboard Battery Type Keyboard AAA Type Mouse AA Type Q1: Are your products genuine and original? A: Absolutely. This is the foundation of our business. We are directly authorized partners of Dell, Lenovo, and HP. Every product we sell is sourced through official, compliant channels. You will receive 100% authentic products with all original manufacturer packaging, accessories, and warranty entitlements. Q2: What is your quality control process? A: We go beyond the manufacturer’s standards with our own rigorous, multi-point inspection. Every single unit undergoes: Inbound Verification: Checking against authorized purchase orders.Physical & Packaging Inspection: For any transit damage.Full Functional Testing: Power-on, port operation, display checks, etc. Unique Code Registration: Each product’s serial number is logged into our tracking system.Only after passing all checks is a product approved for shipment. This process minimizes the risk of DOA (Dead-on-Arrival) items for our clients. Q3: What are your warranty and after-sales service terms? A: We offer a transparent and reliable support structure: Warranty: Standard 1 to 3-year manufacturer warranty applies. We handle the warranty process on your behalf. Support: We provide professional technical support, repair services, and manage replacements or returns. Tracking: Our unique product coding system allows for fast and accurate service when you need it. Q4: Where do you ship from, and what are the lead times? A: For fastest delivery, we ship from our strategic overseas warehouses in North America and Europe, with typical delivery in 3-5 business days. For larger bulk orders or specific configurations, we can ship directly from our Asia hub via air or sea freight, with lead times and Incoterms quoted on a case-by-case basis. We work with trusted global logistics partners to ensure reliable delivery. Q5: What is your MOQ (Minimum Order Quantity)? A: Our standard MOQ is low, often starting from 1-5 units for sample or testing orders, making it easy to start a partnership. For larger volume purchases, we offer significant competitive pricing and customized logistics solutions. Contact us for a specific quote. Q6: Can you provide OEM/ODM or custom packaging services? A: Our core strength is supplying branded, original products from our authorized partners. Therefore, we do not offer OEM/ODM services that would alter the manufacturer’s product. However, for large volume orders, we can discuss options for customized bundling or external packaging to meet your specific needs. Q7: How do you handle payment? A: We support secure and flexible payment methods commonly used in international trade, including: Specific terms are confirmed with the proforma invoice. Q8: How can I get a price quote? A: Please use the “Contact Supplier” button or the inquiry form on our product pages. For the most accurate quote, kindly provide: Product Model Number (e.g., Dell U2723QE) Desired Quantity Destination Country/Port This allows us to provide the best price and shipping option immediately. A: We differentiate ourselves through certainty and partnership: Zero Risk on Authenticity: Our direct authorizations are your guarantee. Zero Headaches on Quality: Our intensive QC protects your operations and reputation. Full Lifecycle Support: We are here for the long term, not just the transaction. Supply Chain Efficiency: Our overseas warehouses and logistics expertise save you time and cost. We act as a reliable extension of your procurement team. Q10: Can you provide references or past shipment proof? A: Yes, to protect client confidentiality, we can share generalized evidence of past performance upon a serious request. This may include anonymized shipment records or testimonials.

Product specifications