Product Description FAQ 1.What is 'ANNANADA'? ANNANADA is a Korean cosmetics serving global clients. We handle only authentic products and maintain strong, long-standing partnerships. In addition to offering our own brand portfolio with reliable and consistent product quality, we also provide comprehensive OEM and ODM services to support your customized product development needs. 2.How do I place an order? Send PI -> Confirm -> Payment(T/T) -> Packing -> Shipping 3.How long does it take to process my order? After the proforma invoice is confirmed, we will commence packing once your payment is confirmed by our finance team. 4.What is the minimum qty requirement for wholesale? - MOQ (Minimum Order Quantity) per item is 4~2000pcs. - MOA (Minimum Order Amount) is USD $500 per order. MOA for initial order is negotiable. 5.How much is the shipping cost? It depends on the country where the package will be shipped to and which forwarder you will use. 6.Do you handle with the import customs clearance? Importers are required to check the import customs policy of their countries before proceeding with their orders. We are not responsible for issues that occur regarding the customs clearance. 7.I have made payment. How long is the lead time? The shipment will be dispatched within 7 days from the date of confirmed payment and, at the latest, within 14 days. However, please note that the shipping timeframe may vary depending on the product availability. 8.What is refund policy? If the payment process has already been completed, refunds may be challenging. However, the remaining amount can be retained as a balance. 9.Can I add my private label on the product? Possible, but it may vary depending on the specific product. If you have a target product or design in mind, the process becomes easier. Please engage in a conversation with our sales manager for further assistance.

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